We require full payment at the time that services are rendered. For your convenience, we accept cash, checks,Visa, MasterCard, Discover, American Express, and CareCredit.
We participate with CareCredit, which allows you to establish a
LOW INTERESTor NO INTEREST payment plan. Apply online at http://www.carecredit.com
We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company at www.liveoakanimalclinic.com
It's that simple! And we strictly adhere to this policy. Live Oak Animal Clinic of Suwannee County, Inc. recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site. Your privacy is also protected in our clinic. At no time is any information given out about the client or the pet without the consent of the owner.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
Patient Arrival Policy
All cats must be presented in an appropriate cat carrier or on a leash.
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
For your convenience, drop-off appointments are available. A "drop off" means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours or all day. Usually we will ask you to drop off sometime in the morning between 8:00 a.m. and 9:00 a.m., so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.